Q: How soon will my order be processed?
A: All orders are shipped the within 3-4 business days.
Q: What if my selection is out of stock or backordered?
A: All consumers will be notifed the as soon as possible if your item is out of stock or backordered via email.
Q: How can I track the status of my order?
A: Confirmation emails are sent within 24 hours of your purchase. Tracking numbers are emailed within 3 business days. Just input your tracking number at fedex.com for estimate of delivery date. Most packages arrive within 5 business days, giftbaskets orders can take up to 2 weeks.
Q: Is your packaging discret?
A: Naughtybasketsstore.com guarentees your package will always arrive in plain nondescriptive box or packaging.
Q: Will my credit card bill be discret as well?
A: Absolutely, all credit card charges from naughtybasketsstore.com will be billed under a discretly under the name NBS Store.
Q: What about returns?
A: Naughtybasketsstore.com will credit customers for returns of unopened products but due to the nature of our business we can not accept opened products For any more question about returns please email customerservice@naughtybasketsstore.com.
Q: Do you share my personal information with any third party?
A: Absolutely not, we never sell, trade or share your personal information with third parties.
Q: Can I cancel or make a change to my order?
A: Order are processed and routed to the distribution very quickly and because of our high volume it is almost impossible to stop or change an order after it has been submitted.
Q: Can I order by phone?
A: No, at this time we can not accept phone orders.
